Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate and complete information when submitting forms or communicating with us
• • Use our services only for lawful purposes and in compliance with applicable laws
• • Respect intellectual property rights of Lumen Drift and third parties
• • Not attempt to interfere with or disrupt the operation of our website

2. Prohibited Activities

You must not:

• • Use our services to transmit harmful, offensive, or illegal content
• • Attempt to gain unauthorized access to our systems or networks
• • Engage in any activity that could damage our reputation or business interests
• • Collect or harvest information about other users without permission
• • Impersonate any person or entity or misrepresent your affiliation

3. Service Access Requirements

To access certain features of our services, you may need to provide contact information and agree to specific service terms. You are responsible for maintaining the confidentiality of any information you provide and for all activities that occur through your communications with us.

4. Fair Usage Guidelines

Our services are intended for legitimate business purposes related to Nordic market entry and brand development. We reserve the right to refuse service or terminate relationships if we believe our services are being used inappropriately or in violation of these terms.

1. Initial Consultation

Initial consultations are provided to assess fit and understand your needs. These consultations do not create a binding service agreement unless explicitly stated otherwise in writing.

2. Service Agreements

Formal service engagements are governed by separate written agreements that outline specific deliverables, timelines, and fees. These agreements supplement and incorporate these Terms of Service.

3. Communication Channels

We primarily communicate via email and scheduled video calls. Response times during normal business hours are typically within two business days. Urgent matters should be clearly marked as such.

4. Client Responsibilities

Successful service delivery requires timely provision of necessary information, materials, and feedback. Delays in client responses may affect project timelines and deliverables.

1. Website Availability

We strive to maintain continuous website availability but cannot guarantee uninterrupted access. Scheduled maintenance will be communicated when possible. We are not liable for temporary unavailability due to technical issues or maintenance.

2. Service Capacity

To maintain quality, we limit the number of concurrent client engagements. Service availability may vary based on current capacity and project schedules.

3. Geographic Scope

Our services focus on Nordic markets, specifically Sweden, Norway, Denmark, Finland, and Iceland. While we may occasionally work with clients from other regions, our expertise centers on Scandinavian market entry and positioning.

4. Service Modifications

We reserve the right to modify, update, or discontinue services with reasonable notice. Active client projects will be completed according to existing agreements, or appropriate arrangements will be made.

1. Website Content Ownership

All content on our website, including text, graphics, logos, and design elements, is owned by Lumen Drift or our licensors and is protected by copyright and other intellectual property laws.

2. Client Work Product

Ownership of work created for clients is specified in individual service agreements. Generally, clients receive appropriate usage rights upon full payment, while we may retain rights to use work samples for portfolio purposes with permission.

3. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes. This license does not permit redistribution, modification, or commercial use of our content without explicit permission.

4. Trademark Notice

"Lumen Drift" and associated branding are trademarks of our company. Unauthorized use of our trademarks is prohibited and may constitute trademark infringement.