Terms and Conditions
Legal agreement governing your use of our services
Effective date: November 1, 2025
Lumen Drift
Kungsträdgårdsgatan 18
111 47 Stockholm, Sweden
Phone: +46 8 472 5193
Email: [email protected]
Legal Agreement
These Terms and Conditions constitute a legally binding agreement between you and Lumen Drift regarding your use of our website and services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
These terms apply to all visitors, users, and others who access or use our services. If you disagree with any part of these terms, you should discontinue use of our website and services immediately.
User Obligations and Responsibilities
1. Legal Capacity and Authority
By using our services, you represent and warrant that:
- • You are at least 18 years of age and have the legal capacity to enter into binding contracts
- • You have the authority to bind any organization you represent to these terms
- • All information you provide is accurate, current, and complete
- • You will maintain the accuracy of such information throughout your relationship with us
2. Conduct Requirements
You agree to conduct yourself professionally and ethically in all interactions with Lumen Drift, including:
- • Treating our team members with respect and courtesy
- • Providing honest and complete information about your business needs and objectives
- • Responding to requests for information and feedback within reasonable timeframes
- • Honoring payment obligations according to agreed terms
3. Prohibited Conduct
You must not engage in any of the following activities:
- • Violating any applicable local, national, or international laws or regulations
- • Infringing upon the intellectual property rights of Lumen Drift or third parties
- • Transmitting harmful code, viruses, or malicious software
- • Attempting to gain unauthorized access to our systems or data
- • Using our services for fraudulent, deceptive, or misleading purposes
4. Confidentiality Obligations
You agree to maintain confidentiality regarding any proprietary information, methodologies, or business practices disclosed by Lumen Drift during our engagement. This obligation continues beyond the termination of our business relationship.
5. Compliance with Laws
You are responsible for ensuring your use of our services complies with all applicable laws, regulations, and industry standards in your jurisdiction and in the Nordic markets you wish to enter.
Indemnification
You agree to indemnify, defend, and hold harmless Lumen Drift, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- • Your violation of these Terms and Conditions
- • Your violation of any rights of another party
- • Your use or misuse of our services
- • Any breach of your representations and warranties stated herein
Disclaimers and Limitations of Liability
1. Service Disclaimer
Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or representations about the accuracy, reliability, or suitability of our services for your specific purposes. We do not guarantee specific outcomes or results from using our services.
2. No Warranty of Results
Marketing and brand positioning outcomes depend on numerous factors beyond our control, including market conditions, competitive landscape, client implementation, and timing. We cannot warrant or guarantee specific business results, market success, or revenue outcomes from our services.
3. Limitation of Liability
To the fullest extent permitted by law, Lumen Drift shall not be liable for:
- • Indirect, incidental, special, consequential, or punitive damages
- • Loss of profits, revenue, data, or business opportunities
- • Business interruption or reputational harm
- • Third-party claims arising from your use of our services
In no event shall our total liability exceed the amount paid by you for the specific service giving rise to the claim during the six months preceding the claim.
4. Third-Party Content and Links
Our website may contain links to third-party websites or reference third-party resources. We do not endorse, control, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and such third parties.
5. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, telecommunications failures, or other force majeure events.
Dispute Resolution and Legal Matters
1. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.
2. Jurisdiction and Venue
Any disputes arising out of or relating to these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the courts located in Stockholm, Sweden. You consent to personal jurisdiction in these courts and waive any objections based on inconvenient forum.
3. Informal Resolution
Before initiating formal legal proceedings, we encourage parties to attempt to resolve disputes through good-faith negotiations. You agree to contact us first to seek an informal resolution of any claims or disputes.
4. Statute of Limitations
You agree that any claim arising from your use of our services must be filed within one year after such claim arose, regardless of any statute or law to the contrary. Claims filed after this period are permanently barred.
General Provisions
1. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
2. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Lumen Drift regarding your use of our services, superseding any prior agreements or understandings.
3. No Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Lumen Drift.
4. Assignment
You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.
5. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
6. Survival
Provisions that by their nature should survive termination of these Terms and Conditions shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
Questions or Concerns
If you have questions about these Terms and Conditions or need legal clarification, please contact us:
Lumen Drift
Email: [email protected]
Phone: +46 8 472 5193
Address: Kungsträdgårdsgatan 18, 111 47 Stockholm, Sweden