Terms and Conditions

Legal agreement governing your use of our services

Effective date: November 1, 2025

Lumen Drift

Kungsträdgårdsgatan 18

111 47 Stockholm, Sweden

Phone: +46 8 472 5193

Email: [email protected]

Legal Agreement

These Terms and Conditions constitute a legally binding agreement between you and Lumen Drift regarding your use of our website and services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

These terms apply to all visitors, users, and others who access or use our services. If you disagree with any part of these terms, you should discontinue use of our website and services immediately.

User Obligations and Responsibilities

1. Legal Capacity and Authority

By using our services, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into binding contracts
  • You have the authority to bind any organization you represent to these terms
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information throughout your relationship with us

2. Conduct Requirements

You agree to conduct yourself professionally and ethically in all interactions with Lumen Drift, including:

  • Treating our team members with respect and courtesy
  • Providing honest and complete information about your business needs and objectives
  • Responding to requests for information and feedback within reasonable timeframes
  • Honoring payment obligations according to agreed terms

3. Prohibited Conduct

You must not engage in any of the following activities:

  • Violating any applicable local, national, or international laws or regulations
  • Infringing upon the intellectual property rights of Lumen Drift or third parties
  • Transmitting harmful code, viruses, or malicious software
  • Attempting to gain unauthorized access to our systems or data
  • Using our services for fraudulent, deceptive, or misleading purposes

4. Confidentiality Obligations

You agree to maintain confidentiality regarding any proprietary information, methodologies, or business practices disclosed by Lumen Drift during our engagement. This obligation continues beyond the termination of our business relationship.

5. Compliance with Laws

You are responsible for ensuring your use of our services complies with all applicable laws, regulations, and industry standards in your jurisdiction and in the Nordic markets you wish to enter.

Indemnification

You agree to indemnify, defend, and hold harmless Lumen Drift, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms and Conditions
  • Your violation of any rights of another party
  • Your use or misuse of our services
  • Any breach of your representations and warranties stated herein

Disclaimers and Limitations of Liability

1. Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive for excellence, we make no warranties or representations about the accuracy, reliability, or suitability of our services for your specific purposes. We do not guarantee specific outcomes or results from using our services.

2. No Warranty of Results

Marketing and brand positioning outcomes depend on numerous factors beyond our control, including market conditions, competitive landscape, client implementation, and timing. We cannot warrant or guarantee specific business results, market success, or revenue outcomes from our services.

3. Limitation of Liability

To the fullest extent permitted by law, Lumen Drift shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or reputational harm
  • Third-party claims arising from your use of our services

In no event shall our total liability exceed the amount paid by you for the specific service giving rise to the claim during the six months preceding the claim.

4. Third-Party Content and Links

Our website may contain links to third-party websites or reference third-party resources. We do not endorse, control, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and such third parties.

5. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, telecommunications failures, or other force majeure events.

Dispute Resolution and Legal Matters

1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

2. Jurisdiction and Venue

Any disputes arising out of or relating to these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the courts located in Stockholm, Sweden. You consent to personal jurisdiction in these courts and waive any objections based on inconvenient forum.

3. Informal Resolution

Before initiating formal legal proceedings, we encourage parties to attempt to resolve disputes through good-faith negotiations. You agree to contact us first to seek an informal resolution of any claims or disputes.

4. Statute of Limitations

You agree that any claim arising from your use of our services must be filed within one year after such claim arose, regardless of any statute or law to the contrary. Claims filed after this period are permanently barred.

General Provisions

1. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

2. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Lumen Drift regarding your use of our services, superseding any prior agreements or understandings.

3. No Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Lumen Drift.

4. Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.

5. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

6. Survival

Provisions that by their nature should survive termination of these Terms and Conditions shall survive, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

Questions or Concerns

If you have questions about these Terms and Conditions or need legal clarification, please contact us:

Lumen Drift

Email: [email protected]

Phone: +46 8 472 5193

Address: Kungsträdgårdsgatan 18, 111 47 Stockholm, Sweden